Become a vital part of CBI Home Health as a Scheduling Representative in Edmonton. Efficiently coordinate care services and enhance patient experiences in your community. CBI Home Health is hiring for a Care Access Representative.

This role requires managing the schedules of care providers while balancing client needs in a busy contact center. Excelling in problem-solving and multitasking, you will maintain strong relationships with clients and fellow staff members to ensure seamless service. Key Responsibilities:

- Effectively schedule care providers for client needs
- Maintain explicit communication with all relevant parties
- Update care provider records accurately
- Address client issues proactively and efficiently
- Comply with all organizational guidelines Requirements:
- High school diploma or equivalent required
- 2+ years of scheduling or customer service experience
- Strong organizational and computer skills
- Ability to work in a fast-paced environment
- Knowledge of medical terminology is a plus Support quality care delivery at CBI Home Health through effective scheduling and communication.

📌 CBI Home Health Scheduling Representative (Calgary)
🏢 CBI Home Health
📍 Calgary