Become a Claims Customer Service Representative with Intact, offering a hybrid work model from our Calgary office. You’ll support vital operations within our Claims department and enhance customer satisfaction daily. In this role, you will be instrumental in managing day-to-day operations in the Claims department.

Your key responsibilities will include opening new claims, triaging workflows, coordinating operational tasks, and processing claim payments. Excellent organizational skills and a customer-driven mindset are essential for success, especially as the position evolves from on-site to hybrid. Key Responsibilities:

- Manage daily operations in the Claims department
- Assign claims to appropriate adjusters and teams
- Coordinate activities for the claim lifecycle
- Process claim-related payments accurately
- Support salvage workflows and claims documentation Requirements:
- Customer service experience preferred
- Strong communication and organizational skills
- Flexibility to work a 35-hour week
- Ability to navigate a rapid-paced environment
- Must be eligible to work in Canada Drive operational excellence and customer satisfaction as part of Intact's dynamic team in Calgary.

📌 Claims Customer Service Representative Calgary
🏢 Intact
📍 Calgary