Elevate guest experiences as a Client Relationship Specialist at Eastway Toyota/Lexus of Windsor. Ensure customer satisfaction, address inquiries, and foster brand loyalty through exceptional service. This role offers a unique opportunity for a proactive individual dedicated to enhancing customer relationships. Collaborating with service, sales, and parts managers, you will streamline guest interactions and promote long-term loyalty to both Toyota and Lexus brands.

Your role is essential in meeting and exceeding customer expectations while maintaining a vibrant, team-oriented culture. Key Responsibilities:

- Address all customer inquiries and feedback promptly
- Coordinate with service and sales teams for efficiency
- Build long-term relationships to encourage retention




- Follow up with guests to track satisfaction trends
- Assist in refining processes for improved service standards Requirements:
- Exceptional verbal and written communication skills
- Robust critical thinking and conflict-resolution abilities
- Excellent organizational skills to manage complex tasks
- Relevant experience in customer service or dealership
- Genuine interest in the automotive industry and service excellence Leverage your customer service expertise to enhance guest experiences at Eastway Toyota and build lasting relationships.

📌 Client Relationship Specialist at Eastway Toyota (Windsor)
🏢 Rafih Auto Group
📍 Windsor