Make a significant impact in patient care with Bayshore HealthCare as a Client Scheduling Coordinator. Utilize your customer service expertise to facilitate communication between patients, families, and healthcare providers.
Bayshore
HealthCare is seeking a talented Client Scheduling Coordinator for a temporary maternity leave position. This role demands two years of experience in a customer service setting, preferably in healthcare. You will process funder referrals, schedule caregivers, and ensure optimal service deliveries while maintaining accurate documentation. Key Responsibilities:
- Communicate professionally with patients and healthcare staff
- Process funder referrals and updates in EMR
- Collaborate with supervisors and field employees
- Schedule care providers based on client needs
- Address and resolve patient concerns promptly Requirements:
- Minimum two years in customer service, ideally healthcare
- Robust communication skills in English and French
- Excellent computer skills and proficiency in EMR
- Ability to prioritize tasks in a fast-paced environment
- Rotating on-call shifts for evenings and weekends Your scheduling skills and customer focus will enhance patient services at Bayshore HealthCare.