Client Services Administrator (Maternity Leave Contract – 12 Months)

About Den Bosch + Finchley

Den Bosch + Finchley is a Toronto-based design-build firm specializing in luxury residential renovations, restorations, and custom home construction throughout Southern and Central Ontario. Since 1989, we have built a reputation for exceptional craftsmanship, meticulous attention to detail, and outstanding client service.

About the Role

We are seeking a

Client Services Administrator to join our team on a full-time, 12-month maternity leave contract

. This role is the primary point of contact for clients, ensuring a seamless experience from project onboarding through post-construction service.

Key responsibilities include

- Managing client communications and service requests
- Logging requests in AirTable and Calendar
- Following up on requests and ensuring all are scheduled within a timely manner.
- Coordinating with project managers, trades, and consultants
- Scheduling service appointments and tracking project progress
- Preparing client updates, reports, and documentation
- Resolving client concerns promptly and professionally




- Supporting ongoing process improvements and client satisfaction initiatives
- Day to day office operations
- Misc. administrative duties including ordering of office supplies, keeping office organized, general admin.
- Occasional assistance with insurance, HCRA renewals, site employee training, and party/event planning.

Qualifications
- Robust customer service and client relationship management skills
- Excellent written and verbal communication abilities
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Experience in construction, design, property management, or a related industry is an asset
- Proficiency with Microsoft Office and administrative systems
- Post-secondary education or equivalent relevant experience
- Ability to work independently and in a team.

Location: Toronto, ON (On-Site), Monday - Friday

Salary: $50,000 - $60,000.00

If you enjoy building relationships, solving problems, and delivering exceptional service, we would love to hear from you.

📌 Client Services Administrator (Maternity Leave) (Toronto)
🏢 Socket.dev
📍 Toronto