04 Aug
|
Quantiphi
|
Toronto
Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc.
As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact. 3x AWS AI/ML award wins.
Senior Engagement Manager Full Time Location : Remote (Canada) We are looking for a strong EM with people management experience to lead a team of business analysts and engineers focused on building and driving solutions and insights to drive business efficiency and customer experience. The ideal candidate will have strong project management, leadership and cross‑group collaboration skills. Master's degree or equivalent practical experience.
Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
Experience in program management, client service, and/or management consulting. Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.
Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
Aptitude in business analysis and leveraging quantitative analysis techniques for decision making. Ability to work with minimal supervision in a dynamic and time sensitive work setting. Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition.
Team management experience is a must. As an Engagement Manager, you’ll lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning. Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities.
Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience. Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates. Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.
Make an impact at one of the world’s fastest-growing AI-first digital engineering companies. Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies. #
📌 Client Services Senior Manager (Toronto)
🏢 Quantiphi
📍 Toronto