04 Aug
|
Esiance
|
Toronto
Become a vital part of Esiance as a Client Success Representative. You’ll ensure client recognition programs run smoothly, creating a rewarding experience for everyone involved. Esiance, a technology company recognized for its engaging reward platforms, is looking for a dedicated Client Success Representative. You will manage client relationships from onboarding to execution, ensuring their recognition programs highlight their appreciation flawlessly.
Your role includes responding to inbound leads across multiple channels and running product demos to showcase the advantages of the platform. Key Responsibilities:
- Own client relationships from onboarding to execution
- Respond to inbound inquiries via phone, chat, and email
- Conduct engaging product demos for clients
- Train new clients for confidence in using the platform
- Monitor accounts proactively to maintain client satisfaction Requirements:
- Experience in a client-facing role such as retail or hospitality
- Strong communication and relationship-building skills
- Ability to manage multiple accounts effectively
- Detail-oriented mindset for resolving issues
- Willingness to learn and adapt to new challenges Bring your enthusiasm for client success and problem-solving to Esiance, making a difference for organizations across Canada.
📌 Client Success Representative at Esiance (Toronto)
🏢 Esiance
📍 Toronto