Enhance your career with Momentum Financial Services Group as a Collections Administrator. This hybrid role focuses on managing inquiries from external agencies to resolve outstanding accounts. As a Collections Administrator, your expertise will drive the recovery of accounts while collaborating with debt buyers and insolvency firms.

You'll validate account details, respond to inquiries, and work across teams to address disputes effectively. Your problem-solving skills and attention to detail will ensure compliance with regulations while helping customers access financial solutions. Key Responsibilities:

- Respond to inquiries from external collection agencies
- Validate account data and resolve payment discrepancies
- Research billing errors and coordinate internal resolutions
- Maintain accurate records of all communications
- Assist in developing standard operating procedures Requirements:
- Minimum 2 years in credit strategy or collections
- Robust negotiation and analytical skills
- Excellent communication abilities
- Proficient in Microsoft Office Suite
- Familiarity with collections software and processes Become a key resource at Momentum Financial Services, blending analytical skills with customer engagement.

📌 Collections Administrator at Momentum Financial Services (Toronto)
🏢 Doist
📍 Toronto