Step into a rewarding role as a Collections Advisor at Scotia Dealer Advantage in Anjou, QC, focusing on automotive finance and customer engagement. This position is essential for maintaining solid client relationships while executing timely debt recovery. You will play a critical part in the Collections team, ensuring compliance with banking policies while minimizing loss.

Your skills in negotiation and relationship building will empower you to resolve customer issues and find workable payment solutions. This role requires a strong understanding of risk management practices in financial services. Key Responsibilities:

- Build a customer-first culture to enhance loyalty
- Implement effective payment collection strategies promptly
- Negotiate payment terms within bank guidelines




- Address collection-related inquiries and complaints thoroughly
- Ensure adherence to regulatory and operational standards Requirements:
- Proven experience in customer service or collections
- Familiarity with financial services and delinquent account management
- Proficient with Microsoft Office applications
- Understanding of dialer systems and payment collection practices
- Bilingual in French and English for effective collaboration Bring your skills in collections and customer service to Scotia Dealer Advantage, ensuring financial integrity and client satisfaction.

📌 Collections Advisor Role in Anjou, QC (Montreal)
🏢 Scotiabank
📍 Montreal