Location: Warri, Delta

Employment Type: Full-time

Reports To: Strategy and Commercial Officer

Department: Community Relations

Position Summary

- The Community Liaison Officer (CLO) serves as the primary interface between the project or company and host communities.
- The CLO ensures smooth stakeholder engagement, conflict mitigation, and timely dissemination of project-related information to local communities.
- The role is central to maintaining community trust, enabling “Freedom to Operate (FTO),” and ensuring compliance with community engagement protocols under Master Service Agreements (MSA) or Field Management Agreements (FMA).
- In projects such as those in OML 42, swampy terrains, and sensitive operational environments, the CLO plays a critical role in securing social license to operate and ensuring continuous community alignment with project goals.

Key Responsibilities Community Engagement and Relationship Management:

- Act as the face and voice of the project/company in daily interactions with host community representatives, traditional rulers, youth leaders, women’s groups, and other grassroots stakeholders.
- Maintain a constant and respectful dialogue to foster mutual understanding and preempt issues that could affect project timelines.
- Organize, attend, and document town hall meetings, sensitization programs, and community awareness sessions before and during project execution.
- Relay community feedback, concerns, and complaints to company leadership and follow up on resolutions.

Stakeholder Mapping And Intelligence Gathering

- Identify and map key community influencers, gatekeepers, stakeholders, and power dynamics in each host community.
- Monitor socio-political developments, community expectations,



and sentiments that may impact project implementation.
- Advise the project team on potential risks and mitigation measures based on community pulse and intelligence reports.

Conflict Resolution And Crisis Management

- Mediate disputes between the community and contractors or subcontractors on employment, contracts, or environmental impacts.
- Provide early warning signals on brewing conflicts and support rapid response to avoid project disruptions.
- Support the negotiation of peace accords, resolutions, or compensatory actions under community-related grievances.

Local Content And Employment Compliance

- Ensure implementation of community employment, subcontracting, and local vendor utilization in line with MoUs, GMOU provisions, or NEPL/local government policies.
- Verify and document all local hires and community contractors working on-site.
- Liaise with HR, SCM, and project teams to ensure compliance with agreed-upon quotas or expectations.

Documentation And Reporting

- Maintain detailed records of all community engagements, agreements, minutes, incident logs, grievances, and resolutions.
- Prepare weekly and monthly community affairs reports, including community risk registers and mitigation plans.
- Support audit and compliance activities involving host community engagement.

Project Support & Freedom To Operate (FTO)





- Facilitate project access and movement in communities by ensuring community buy-in and informed consent.
- Collaborate with security and logistics teams to ensure safe project execution with minimal disruptions.
- Issue or coordinate the issuance of FTO memos confirming that the community is informed and project conditions are favorable for execution.

Qualifications And Experience

- Bachelor’s Degree in Social Sciences, Political Science, Community Development, Public Relations, or related field.
- 5–10 years’ experience in community relations, particularly in oil & gas or infrastructure sectors within the Niger Delta or similar environments.
- Deep knowledge of host community dynamics, especially in swamp terrain and brownfield environments like OML 42.
- Experience working under Master Service Agreements (MSA) or FMAs with indigenous and local content considerations.

Key Competencies

- Excellent interpersonal, negotiation, and conflict resolution skills.
- Strong oral and written communication in English and local dialects is a plus.
- Deep cultural sensitivity and political awareness.
- Ability to remain calm and impartial in tense or emotionally charged situations.
- Positive documentation, reporting, and administrative skills.
- Proactive, empathetic, and trusted by both community and company stakeholders.

Why This Role Matters

- The Community Liaison Officer is essential for maintaining peaceful and productive relationships with host communities. In regions like the Niger Delta, their work directly influences project continuity, safety, and reputation.
- This role ensures that community voices are heard and respected while aligning expectations with operational realities.

📌 Community Liaison Officer (CLO)Dec 19, 2025 (Delta)
🏢 The Oil Zone
📍 Delta