Elevate customer experience with Epiroc as a Customer Care Representative in Timmins, Ontario. Provide vital support, including inventory inquiries and technical assistance, while maintaining solid client relationships. This onsite role focuses on serving a key account in the Mining and Construction industry.

You will manage inquiries, coordinate with cross-functional teams, and ensure efficient order fulfillment. With over five years of customer service experience, you will be integral in resolving issues and enhancing relationships. Key Responsibilities:

- Provide commercial and technical parts support for key accounts
- Serve as primary contact, liaising with various teams
- Manage customer inquiries, quotes, and complaint resolutions




- Investigate and resolve delivery and pricing issues
- Operate warehouse tasks, including shipping and inventory management Requirements:
- High school diploma required; post-secondary preferred
- Five to ten years in customer service, heavy equipment focus
- Excellent communication and organizational skills
- Proficient in Microsoft Office applications
- Valid forklift certification or willingness to obtain Support Epiroc's mission by delivering outstanding customer care and operational efficiency.

📌 Customer Care Representative Epiroc Timmins
🏢 Epiroc Group
📍 Timmins