Enhance member experiences at the Castle Downs Family YMCA as an Experience Associate. Deliver top-notch customer service while handling memberships and program registrations in a welcoming environment. At the YMCA, we are dedicated to fostering positivity and connection among our community members. As an Experience Associate, you will ensure that visitors receive exceptional service—helping them navigate programs, memberships, and inquiries efficiently.

Your role will directly influence member satisfaction and contribute to the growth of our vibrant recreational community. Key Responsibilities:

- Promote positive experiences for all center guests
- Assist in processing membership and program registrations




- Lead tours for prospective members to highlight services
- Address member inquiries timely and effectively
- Support health and safety protocols during operations Requirements:
- High School Diploma or equivalent required
- Previous customer service experience is preferred
- First Aid & CPR-C certification necessary
- Solid communication and tech skills needed
- Flexibility for varied work hours including weekends Bring your dedication to customer service and community engagement to support the YMCA's mission of igniting potential in Edmonton.

📌 Customer-Focused Experience Associate at YMCA (Edmonton)
🏢 YMCA of Northern Alberta
📍 Edmonton