Join ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia. This role emphasizes exceptional customer service with a focus on scheduling and coordinating technician support. This position requires a highly organized individual to manage service operations effectively.

As a Service Coordinator, you will support field technicians, handle customer inquiries, and track service requests from start to finish. Your problem-solving skills will be vital in adapting to changing schedules and prioritizing tasks. Key Responsibilities:

- Serve as the primary customer contact via phone and email
- Schedule technician service calls based on priorities
- Maintain accurate service and work order information
- Monitor technician workloads for timely service completion
- Communicate status updates to technicians and customers Requirements:
- Experience in service coordination or customer service
- Solid organizational and communication skills
- Proficient with service management software
- Ability to handle multiple priorities calmly
- Excellent attention to detail in reporting Support SERVICE TEAM efficiency and enhance customer satisfaction by coordinating service operations at ASSA ABLOY.

📌 Customer-Focused Service Coordinator Role (Port Coquitlam)
🏢 Record UK
📍 Port Coquitlam