Drive operational excellence for NCR Voyix as a Customer Operations Leader located in Montreal, Quebec. This role focuses on end-to-end delivery for strategic customer accounts, ensuring success across services. NCR Voyix seeks an experienced Customer Operations Leader to manage operations for key multi-country accounts.

You will be the primary operational partner for customer leadership, collaborating closely with sales, support, and fulfillment teams. This position requires a strong background in software and hardware solutions, alongside proven leadership in a multinational workplace. Key Responsibilities:

- Act as single contact for service and solution delivery
- Build relationships with customer leadership and teams




- Provide operational and industry expertise for growth
- Lead customer review meetings to assess delivery quality
- Monitor performance metrics and develop action plans Requirements:
- 5+ years in Operations across multi-locations
- Strong understanding of retail software and hardware
- Proven leadership capabilities and execution discipline
- Experience in managing multinational customer relationships
- Bachelor’s degree in a technical discipline required Elevate customer operations by applying your leadership skills and technical expertise in this pivotal role.

📌 Customer Operations Leader in Montreal (Quebec City)
🏢 NCR Voyix
📍 Quebec City