Elevate client interactions with Centennial Carstar as a Customer Satisfaction Representative in Moncton, NB. Provide exceptional support, resolve complaints, and communicate service details to customers. This full time role involves on-site work at an automobile repair service.
Candidates should have a secondary school diploma and between one to two years of experience in a customer service role. You will handle inquiries, explain costs, and generate receipts while ensuring customer satisfaction. Key Responsibilities:
- Address written and oral customer inquiries
- Resolve complaints and customer concerns
- Provide comprehensive service information
- Explain types and costs of services offered
- Issue receipts and necessary documentation
Requirements:
- Secondary school graduation certificate
- 1-2 years of customer service experience
- Strong communication and problem-solving skills
- Ability to work on-site without remote options
- Canadian citizenship or valid work permit
Become an integral part of enhancing customer experience at Centennial Carstar in Moncton.