Elevate your career at Intact as a Customer Service Representative I, where you will deliver exceptional support in a hybrid work setting.

Your role will involve answering calls, assisting customers with accounts, and promoting self-service tools. Intact is expanding its team and seeking a Customer Service Representative I to join in providing outstanding service. Bring your strong communication skills and at least six months of experience to manage customer inquiries effectively. You will help clients navigate tools while ensuring they receive the support they need with their accounts. Key Responsibilities:

- Answer incoming phone calls with exceptional customer service
- Assist customers with account-related inquiries
- Promote online self-service tools for user assistance
- Send documents and policy copies to clients
- Resolve customer questions and issues promptly Requirements:
- Minimum six months of relevant experience
- Proficient in computer systems and applications
- Prior experience in a call center (asset)
- Strong bilingual communication skills (English and French)
- Eligible to work in Canada without sponsorship Leverage your skills and experience to provide top-tier customer service at Intact.

📌 Customer Service Representative at Intact (Laval)
🏢 Intact Financial
📍 Laval