Join The Brick as a Customer Service Representative, dedicated to providing exceptional support and creating solutions for our valued customers. Bring your enthusiasm and team spirit to a rewarding retail workplace. In this role, you will be reporting to the Operations Manager and will play a key part in enhancing customer experiences.

The ideal candidate will possess a strong customer service focus and exceptional communication skills. As a customer advocate, you will handle inquiries, promote loyalty, and follow up diligently to meet customer needs. Key Responsibilities:

- Respond courteously to customer inquiries and offer solutions
- Follow up with customers to understand their needs
- Promote customer loyalty through exceptional service
- Review and manage daily order reports
- Perform other assigned duties as needed Requirements:
- Strong focus on customer service and teamwork
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Ability to multitask and stay organized
- Proficient in Microsoft Office and flexible with shifts Bring your customer-first attitude and problem-solving skills to The Brick for an enriching retail career.

📌 Customer Service Representative at The Brick (London)
🏢 The Brick Group
📍 London