Join Seaway Express as a Customer Service Representative in Cornwall, Ontario, where outstanding service meets logistics expertise. Provide timely shipping information and solutions to customer inquiries every day.

Seaway

Express is seeking a motivated representative for its Cornwall location, specializing in customer service in the transportation sector. This role demands strong communication and organizational skills, as you will handle customer inquiries, track shipments, and resolve shipping issues with a friendly demeanor. Your attention to detail and positive problem-solving abilities will be key to fostering strong customer relationships. Key Responsibilities:

- Respond to customer inquiries via phone and email
- Track and update shipments accurately




- Resolve shipment issues with a solution-focused approach
- Maintain accurate information in the transportation management system
- Review freight rates for billing accuracy Requirements:
- Previous customer service experience in logistics
- Excellent verbal and written communication skills
- Bilingual (English and French) is an asset
- Proficient in Microsoft Office applications
- Robust attention to detail and organization Become a pivotal part of Seaway Express in delivering exceptional service to your valued customers.

📌 Customer Service Representative at Seaway Express (Northeastern Ontario)
🏢 Canada Cartage Group
📍 Northeastern Ontario