Elevate your customer service skills with Teleperformance at our Waterloo, Ontario location. Enjoy competitive pay, bilingual premiums, and a dynamic support environment while assisting clients directly. Teleperformance is seeking Customer Service Representatives to deliver first-level solutions and maintain positive relationships with customers.

Candidates should have at least 12 months of experience in customer-facing roles and a keen ability to troubleshoot technical issues. Our commitment is to provide top-notch training and foster an inclusive workplace. Key Responsibilities:

- Provide personalized customer service solutions
- Coordinate requests across various company functions
- Schedule service calls and follow up effectively
- Troubleshoot technical issues with established tools
- Maintain accurate data input using applications Requirements:
- Minimum high school diploma; tech certification is a plus
- 12 months experience in customer service settings
- Strong knowledge of Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to type 35 wpm and pass language tests Bring your passion for customer service and join our positive team setting at Teleperformance in Waterloo.

📌 Customer Service Representative in Waterloo (London)
🏢 PSG Global Solutions
📍 London