Part-Time Customer Service Representative

Billyard Insurance Group (BIG), Georgetown, ON | In-Person

Billyard Insurance Group is hiring a part-time Customer Service Representative at our Georgetown location. This position is ideal for candidates with a sales background who are looking to grow within the insurance industry.

The Role

As the first point of contact for existing clients, you will be responsible for answering inbound calls, accessing carrier portals to process service requests, and contacting clients regarding policy renewals and additional coverage options. Strong verbal and written communication skills are essential.

Why BIG

BIG is an independent, award-winning Canadian brokerage founded in 1990, with 85 branches and over 1,000 insurance professionals across the country. As an independent brokerage, we work with 30 insurance carriers to find the right coverage for each client. At our Georgetown office,



you will work alongside experienced advisors in a small team environment with flexible scheduling, direct mentorship, and opportunities for long-term career growth, including full-time positions and broker licensing.

Requirements

- Minimum 1 year of Canadian work experience
- Strong qualified English communication skills (verbal and written)
- RIBO license strongly preferred
- Sales background or aptitude preferred
- Fluent in Hindi and/or Punjabi (alongside English) to service our client base
- Comfortable working with online portals and general office technology
- Reliable, organized, and client-focused

Compensation & Schedule

- 20 hours/week guaranteed, across 4-5 days
- $18/hr
- In-person at our Georgetown, ON location
- We encourage qualified candidates to apply.

If this sounds like a fit, we'd like to hear from you.

📌 Customer Service Representative (Part-Time) (Greater Toronto Area)
🏢 Billyard Insurance Group
📍 Greater Toronto Area