Become a Customer Service Representative at Driven Brands, enjoying 100% work from home post-training. Use your bilingual communication skills to assist customers effectively. As a vital part of our team, you will manage calls related to automotive glass insurance claims.

This role requires at least one year of customer service experience and is well-suited for candidates with insurance claim knowledge. Fluency in both English and French is crucial to meet our customer's diverse needs. Key Responsibilities:

- Assist customers with insurance claims inquiries
- Utilize provided scripts for effective solutions
- Uphold quality standards in every call
- Evaluate client needs to recommend correct options
- Keep detailed records of customer interactions Requirements:
- Minimum one year in a call center or customer service
- Insurance claim experience is advantageous
- Bilingual proficiency in English and French
- Legal authorization to work in Canada
- Reside within the Greater Montreal region Be part of a supportive remote team, delivering top-notch service to customers at Driven Brands.

📌 Customer Service Representative Remote Work (Edmonton)
🏢 Driven Brands
📍 Edmonton