Support daily operations as a Temporary Customer Service Representative in Maple, ON. This on-site role entails assisting customers and sales reps, ensuring orders are processed accurately and efficiently. As a member of a close-knit team, you will cover a maternity leave assignment for 3–5 months, with potential for extension.
You'll handle order processing, manage inquiries, and collaborate with team members to ensure seamless customer experiences. Strong organizational skills are essential to succeed in this energetic role. Key Responsibilities:
- Act as primary contact for sales representatives and customers
- Oversee the Toronto Order Desk inbox operations
- Apply discounts and process sales orders accurately
- Release orders into EWM system using SAP
- Support Quebec operations during peak hours Requirements:
- 1–3 years of experience in customer service
- Experience with ERP systems recommended
- Strong multitasking and administrative skills
- Ability to work independently and in a team
- Must be entitled to work in Canada for the job duration Contribute your customer-focused approach to enhance service operations in Maple!