Elevate your customer service career with Convoy, a leading distributor of construction materials in Ottawa. We're seeking a motivated Customer Service Specialist to support our growing business. At Convoy, we value integrity and collaboration.

As a Customer Service Specialist, you'll coordinate orders, provide product education, and ensure timely deliveries. This role requires someone skilled in communication and fluent in problem-solving, ready to thrive in a supportive and agile environment. Key Responsibilities:

- Process customer transactions including orders and returns
- Coordinate delivery and pickup of orders with operations
- Educate customers on product features and applications
- Generate and confirm purchase orders with suppliers
- Participate in physical inventory checks of warehouse materials Requirements:
- Experience in customer service within construction supply
- Strong problem-solving and communication skills
- Ability to handle fast-paced customer inquiries
- Excellent organization and attention to detail
- Team player with initiative and decision-making ability Contribute your skills in customer relations, sales processing, and order coordination with Convoy in Ottawa.

📌 Customer Service Specialist at Convoy (Ottawa)
🏢 Manufacturing Job Site
📍 Ottawa