Join HOOPP as a Customer Service Specialist focused on providing exceptional support to Ontario’s healthcare workers. Be a vital part of a team that champions equity, diversity, and inclusion in a rewarding environment. At HOOPP (Healthcare of Ontario Pension Plan), we seek passionate individuals to enhance our Member Services team.
This role involves delivering world-class customer care, ensuring members understand their pension benefits, and engaging in a collaborative environment. Candidates will develop critical skills through ongoing workshops, learning initiatives, and a strong support system aimed at career growth. Key Responsibilities:
- Deliver exceptional customer service to healthcare professionals
- Educate members on pension benefits with clarity
- Maintain organization and multitask efficiently
- Collaborate within a team-oriented setting
- Support diversity and inclusion initiatives in all interactions Requirements:
- College or University degree or equivalent experience
- Superior verbal and written communication skills
- Strong problem-solving and critical thinking abilities
- Positive attitude and resilience in rapid-paced environments
- Bilingual in English and French is an asset Help make a difference in the lives of healthcare workers through outstanding support and service at HOOPP.
📌 Customer Service Specialist at HOOPP (Toronto)
🏢 HOOPP
📍 Toronto