Enhance customer experiences with goeasy as a Customer Solutions Specialist. Engage with customers through various channels, manage accounts, and drive sales in this energetic role.
As a Customer Solutions Specialist, you'll be integral to goeasy's mission of empowering Canadians. Utilize your interpersonal skills to establish relationships, interview clients, and propose tailored leasing solutions. Your role will also involve account management, collections, and maintaining retail standards to foster customer loyalty and satisfaction.
Key Responsibilities: • Build strong customer relationships through various communication methods • Assess financial needs and recommend suitable product solutions • Manage customer accounts, payments,
and overdue collections • Uphold merchandising standards and maintain store readiness • Coordinate delivery paperwork and perform administrative duties
Requirements: • Excellent communication and interpersonal skills • Sales-oriented with a focus on achieving targets • Experience in customer-facing roles, especially in retail or finance • Strong multitasking capabilities and attention to detail • Ability to lift and move merchandise (50+ pounds)
Embrace this chance to drive results and help customers create brighter futures at goeasy.