Elevate the customer experience with Global Payments as a Customer Success Manager. Help merchants unlock the full potential of their payment solutions while driving retention and growth across a diverse portfolio. In this pivotal role, you will leverage relationship management and commercial insights to enhance customer loyalty and drive revenue.

Collaborating with a high-performing Small & Medium Enterprise Team, you will support clients in optimizing their payment solutions, ensuring long-term success. Your consultative expertise and proactive approach will enable you to address client challenges and foster trusted partnerships. Key Responsibilities:

- Drive revenue growth through upselling and cross-selling initiatives
- Strengthen client relationships by addressing business needs




- Provide consultative insights to optimize payment solutions
- Manage and resolve complex customer issues promptly
- Champion the adoption of innovative payment technologies Requirements:
- Experience in sales, account management, or customer success
- Solid relationship-building and negotiation skills
- Excellent communication skills across multiple channels
- Solid business acumen and analytical thinking
- Postsecondary education in a related discipline Utilize your skills in client success, relationship management, and payment solutions to make a lasting impact at Global Payments.

📌 Customer Success Manager at Global Payments (Toronto)
🏢 Global Payments
📍 Toronto