Elevate your career with AWS Canada as a Customer Success Manager for the ISV team. Drive the transformation journeys of Canadian ISVs by leveraging cloud, SaaS, and AI capabilities.

In this pivotal role, you'll be responsible for ensuring the success of a portfolio of independent software vendors. Your focus will be on helping clients navigate multi-year transformation journeys, ensuring they gain competitive advantages with AWS solutions. Engaging with business leaders, you will help define strategic roadmaps while maintaining close ties with multiple AWS teams.

Key Responsibilities: • Own success of ISV accounts,



aligning with customer milestones • Lead alignment sessions and go-live milestones for cloud journeys • Assist in building governance models for long-term transformation • Facilitate generative AI adoption among customers • Bridge ISV customers with AWS teams across functions

Requirements: • 5+ years in enterprise IT, consulting, or program management • 3+ years leading technical programs with successful outcomes • Cloud architecture and migration experience required • AWS or cloud certification preferred • Bachelor's degree in relevant fields

Become a pivotal part of AWS Canada and drive transformative success for ISVs through strategic cloud solutions.

📌 Customer Success Manager at AWS Canada (Vancouver)
🏢 Amazon Web Services Canada
📍 Vancouver