Become a vital part of Mr. Handyman's success as a Customer Support and Marketing Assistant. Engage with customers through various channels while applying your marketing knowledge in this supportive role.
In this position, you will act as the first point of contact for customers, ensuring their inquiries are handled with professionalism and care. Efficiently manage scheduling and address any issues while utilizing your digital marketing experience. This role is ideal for those seeking a blend of customer service and marketing.
Key Responsibilities:
- Serve as the initial contact for customer inquiries and support
- Schedule appointments and manage technician schedules accurately
- Address complaints with prompt and suitable resolutions
- Follow up on unresolved issues by connecting with internal teams
- Implement marketing best practices and conduct research Requirements:
- Bachelor’s degree or diploma in Accounting or Finance
- Minimum of 2 years of office experience
- Proficient in CRM and Microsoft Excel
- Excellent verbal and written communication skills
- Solid time management and problem-solving skills Bring your customer service and marketing talents to Mr. Handyman, where your contributions matter.
📌 Customer Support and Marketing Role at Mr. Handyman (Burnaby)
🏢 Hunter Super Techs TurnPoint
📍 Burnaby
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