Elevate your career as a Customer Success Specialist at FlightHub Group in Montreal, Quebec. Utilize your expertise in customer service, pricing, and ticketing in a dynamic tech workplace. With a minimum of 1–2 years' experience, you will support both flight and hotel operations as part of the Customer Service Lodging Team.

This role requires managing incoming requests, collaborating with third-party providers, and documenting policies to ensure workflow efficiency. You will also contribute to ad-hoc projects that enhance customer satisfaction and service delivery. Key Responsibilities:

- Manage requests related to pricing and ticketing
- Monitor GDS queues, primarily Amadeus and Worldspan
- Collaborate with third-party providers for B2B products




- Document and categorize new policies and updates
- Assist Customer Service & Delivery teams on projects Requirements:
- 1-2 years of relevant customer service experience
- Proficiency in French and English, additional languages a bonus
- Familiar with Zendesk and Microsoft Office
- Strong problem-solving skills in a tech environment
- Background with GDS systems is preferred Bring your communication skills and customer focus to FlightHub Group and help shape outstanding travel experiences.

📌 Customer Success Specialist in Montreal
🏢 FlightHub
📍 Montreal