Elevate customer satisfaction as a Customer Support Manager with Marshall Land Systems in Ottawa, ON. Ensure high-quality service delivery and enhance client relationships while managing support resources effectively. In this key management role, you will act as the main contact for designated In-Service Support Land Systems contracts.

Your responsibilities include managing project tasks, budgets, and resources while exceeding customer expectations through cost-effective support services. You will also ensure compliance with legislative requirements and develop innovative support processes. Key Responsibilities:

- Manage complete Post Design Support services
- Oversee customer training activities and resource allocation




- Ensure adherence to safety and compliance standards
- Produce workload and project plans for commitments
- Identify process improvements for efficiency and value Requirements:
- Proven experience in customer support management
- Solid project management skills for task oversight
- Ability to manage diverse customer training needs
- Background in technical support and documentation
- Excellent communication and relationship-building skills Drive exceptional service and cohesive support solutions as a Customer Support Manager at Marshall Land Systems.

📌 Customer Support Manager at Marshall Land Systems (Canada)
🏢 Socket.dev
📍 Canada