Join Portable Electric as a Customer Support Specialist focused on enhancing customer experiences and retention.

Your role will foster strong relationships while supporting clients in maximizing our exceptional clean power products. This full-time opportunity is perfect for individuals skilled in customer relations, eager to contribute to our mission of sustainability. As the first point of contact, you will assist with onboarding and performance insights, ensuring customers recognize the value of our cutting-edge solutions.

Your proactive approach will help identify growth and improvement avenues, playing a pivotal role in overall success. Key Responsibilities:

- Act as the first contact for customer inquiries
- Drive smooth onboarding for new customers




- Build and maintain strong client relationships
- Monitor accounts for risks and upsell opportunities
- Coordinate resolution of customer issues with teams Requirements:
- 1-3 years in Customer Success or Support roles
- Strong ability to communicate effectively
- Organized with strong attention to detail
- Proactive and customer-focused approach
- Knowledge in B2B environments is beneficial Elevate customer experiences and foster growth at Portable Electric, a pioneer in clean energy solutions.

📌 Customer Support Specialist at Portable Electric (Vancouver)
🏢 Portable Electric
📍 Vancouver