Join ServiceTitan as a Customer Support Specialist, where your passion for technology meets customer service excellence. Support small business owners with software challenges through effective communication and problem-solving. In this role, you will focus on creating exceptional customer experiences as a Customer Support Specialist.

Your position will require you to master our software, guiding clients through various challenges while becoming a trusted resource. This role offers rapid career growth and opportunities to develop your expertise in the home service industry. Key Responsibilities:

- Provide comprehensive assistance via various communication channels
- Become a subject matter expert on software and solutions




- Resolve customer issues effectively while ensuring satisfaction
- Utilize tools to de-escalate and manage customer interactions Requirements:
- Degree preferred or equivalent technical support experience
- Resourceful problem-solver with robust communication skills
- Effective at managing pressure and multiple priorities
- Knowledge of home/commercial service industry is a plus
- Willingness to learn advanced data tools and software skills Step into a fulfilling career improving customer satisfaction while tackling technical challenges.

📌 Customer Support Specialist at ServiceTitan (Toronto)
🏢 ServiceTitan
📍 Toronto