Application Information

Employer Name: Access Communications Co-Operative Limited

NOC: 62100

Wage/Salary Info: $22.88/hour + Sales Incentives

Location: REGINA

# of Positions: 1

Employment Terms: Full-Time

Education: Grade 12

Experience: 1-2 Years

Apply By Date: 15-Aug-2026

Access Communications is seeking an energetic, motivated, customer focused individual to join our Sales team. Access is a fast paced, dynamic organization, with a positive work environment. As one of Saskatchewans Top Employers, one of Achievers 50 Most Engaged Workplaces and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package. We have a fantastic opportunity for a full-time Customer Support Representative Tier 1 - Sales in Regina, SK.

The shifts in this position include Monday - Friday 12 - 8pm and occasional Saturdays.

As a Sales Customer Support Representative:

- Answers customers questions in a timely manner.
- Resolves customers issues/problems on customer accounts for TV, Internet, telephone, and security services or forwards them to a Tier 2 or Supervisor if need be.
- Verify customers information, book work orders/service calls, answer questions,



create tickets and puts notes on customer accounts.
- Sales includes acquiring new customers, retaining current ones, answering questions, providing sales support.
- Strong customer service skills, communication, organizing, and problem-solving skills are needed to be successful in this position.

Competencies for success:

- Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, and patience.
- Talent for handling a large number of calls efficiently and accurately in a busy environment.
- Continually striving to achieve targets and metrics.
- Capacity to quickly adapt to current processes, procedures, and technology.
- Previous Call Centre experience is an asset.
- Minimum grade 12 education.
- Clear Criminal Record Check.

Benefits!

- Outstanding Benefits Package, including Health, Dental and Vision
- Amazing competitive staff discounts on all services
- Company matched pension plan.
- Health and Wellness benefits
- Ongoing training and development opportunities.
- Volunteer Opportunities!

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