Elevate customer experiences at FYIhealth as a Customer Support Specialist, providing essential service to clinics and stores. Engage with clients to resolve inquiries and support solutions effectively. This full-time, onsite role at Delta Ophthalmic Laboratory demands strong communication and organizational skills.

You will provide exceptional support through various channels, managing inquiries, and ensuring timely resolutions. Foster collaboration within the team while enhancing customer satisfaction by leveraging your knowledge of optical terminology and products. Key Responsibilities:

- Provide support via telephone, email, and CRM tools
- Respond promptly to clinic inquiries and follow up on resolutions




- Prioritize tasks and manage queues in a fast-paced setting
- Communicate product availability and order updates accurately
- Maintain a well-organized workspace to ensure efficiency Requirements:
- High school diploma; optical experience is a plus
- 1-2 years in Customer Service or Optical roles
- Proficiency in Microsoft Office applications
- Robust communication skills and attention to detail
- Bilingualism in English/French is an asset Deliver top-notch customer service and support clinic teams at FYIhealth Delta Laboratory.

📌 Customer Support Specialist at FYIhealth (Delta)
🏢 FYidoctors
📍 Delta