Join Versaterm as a Deployment & Escalation Technical Lead and influence public safety solutions through expert management of NG911 projects. Engage with cutting-edge technology in mission-critical environments.
In this role, you’ll lead the technical team responsible for both NG911 and healthcare deployments, ensuring the highest standards of quality and performance. Your expertise will be vital in managing escalations, validating technical approaches, and driving operational efficiency. Working closely with engineering teams, you will foster innovation and continuous improvement in processes.
Key Responsibilities
- Lead and coordinate technical resources for projects
- Validate and standardize technical configurations
- Manage escalations and complex issues effectively
- Collaborate closely with project managers during executions
- Maintain comprehensive documentation of deployment standards
Requirements
- Degree in Computer Science or Telecommunications
- 8 to 12 years in mission-critical or VoIP situations
- Experience leading specialized technical teams
- Familiarity with AVAYA integrative technologies
- Solid command of Linux and CLI tools
Contribute your technical leadership to transform public safety with Versaterm.