Drive transformative digital initiatives as a Senior Business Analyst at Affinity, focusing on enhancing birth registration experiences. Leverage your expertise to streamline processes and improve citizen service delivery. Affinity is seeking a Senior Business Analyst to lead business analysis for government digital transformation projects.

You will engage stakeholders, document processes, and develop future-state models to enhance service delivery. This role requires a collaborative approach and solid experience in agile methodologies to support digital service teams. Key Responsibilities:

- Lead analytical activities for the Having a Baby initiative
- Analyze current processes, systems, and client interactions




- Facilitate workshops to engage interested parties
- Document business requirements and process improvements
- Develop future-state business processes and service models Requirements:
- Minimum 7 years of business analysis experience
- Expertise in leading requirements gathering sessions
- Experience in documenting business processes and models
- Knowledge of agile analysis and user story creation
- Ability to support iterative discovery and delivery Enhance service delivery for citizens while collaborating with diverse teams at Affinity.

📌 Digital Service Business Analyst at Affinity (Victoria)
🏢 Affinity
📍 Victoria