WHAT IS THE OPPORTUNITY?

The Director of CIAM Product &

- Strategy with Auth0 specialization is responsible for leading the strategic direction, product roadmap, and technical implementation of Customer Identity and Access Management (CIAM) solutions leveraging Auth0 as the primary platform. This role provides thought leadership globally for CIAM solutions, supports high-performing teams to deliver well-aligned and prioritized roadmaps, and manages Auth0 platform optimization and vendor relationships. The role ensures CIAM solutions enhance business value while maintaining security and compliance standards.

WHAT WILL YOU DO?

Auth0 CIAM Strategy &

- Roadmap Development

Work directly with LoB stakeholders to understand their identity and access management requirements for Auth0 platform adoption

Translate business requirements into Auth0 technical specifications aligned with platform capabilities (SSO, MFA, B2B/B2C identity, passwordless authentication)

Identify and prioritize high-impact CIAM capabilities that leverage Auth0 features to reduce manual effort and improve security posture

Ensure solutions address both immediate migration needs to Auth0 and long-term identity governance requirements

Auth0 Platform Architecture &

- Standards

Collaborate with CIAM development and architecture teams to define the vision and technical standards for Auth0-based CIAM solutions

Facilitate stakeholder workshops to validate Auth0 solution designs and ensure buy-in on platform direction

Establish Auth0 governance frameworks ensuring security standards compliance, operational feasibility, and alignment with enterprise architecture

Provide technical oversight to ensure Auth0 implementations are maintainable, scalable, and meet enterprise security and architectural standards

Vendor Management &

- Auth0 Partnership

Act as liaison between business teams and CIAM engineering teams, translating requirements and ensuring alignment on Auth0-based solution delivery

Communicate Auth0 CIAM roadmaps, platform benefits, and implementation progress to technical and business audiences

Address implementation risks and iterate on Auth0 solutions based on stakeholder feedback and platform capabilities

Maintain strategic relationships with Auth0 solution engineers and customer success managers to maximize platform value

Auth0 Platform Optimization &

- Performance

Identify bottlenecks in current identity management processes and recommend Auth0-based solutions to improve efficiency

Track and measure improvements in identity administration, provisioning, and access management resulting from Auth0 implementation

Continuously optimize Auth0 platform configurations, rules, and integrations to maximize business value and operational efficiency

Ensure Auth0 configurations align with security best practices and compliance requirements (GDPR, HIPAA, SOX, PIPEDA)

Developing &

- Coaching

Recruit, lead, mentor, and develop a high-performing team with Auth0 expertise, providing opportunities for growth and setting clear performance objectives

Provide leadership and direction that attracts, retains, and motivates a diverse,



skilled workforce with focus on CIAM and Auth0 technical excellence

Drive improvements and ensure efficiency and effectiveness of the team in delivering Auth0-based solutions

Perform quarterly reviews with staff, ensuring evaluations encompass project feedback and comparative assessment across the team

Exercise HR best practices and talent management, with focus on building Auth0 subject matter expertise

Enhance team members' capability in Auth0 platform expertise to ensure high achievement environment

Managerial Excellence

Ensure that employees understand RBC vision and support targeted behaviors that contribute to RBC goals

Provide focus and clarity in establishing individual goals, managing performance, supporting career development, and rewarding strong performance

Accept and successfully execute change while supporting employees through the process and maintaining focus on business priorities

Lead development of information security awareness and communication programs aligned with Auth0-based CIAM strategy and compliance requirements

Monitor CIAM trends, regulations, and emerging Auth0 capabilities globally to ensure RBC strategies remain current and competitive

Promote Auth0-based CIAM best practices, strategy, and vision across the organization through successful solution delivery and participation in industry events

Communication and Awareness

Promote CIAM best practices, strategy and vision across the organization through successful delivery, roadshows and participation in events.

WHAT DO YOU NEED TO SUCCEED?

Must have

10+ years'

experience working in technology operations in large enterprise organizations

7+ years experience working in identity management; demonstrated experience designing and implementing enterprise-scale identity solutions

Experience in CIAM, Product Management, Architecture, and Identity Platform specialization (Auth0 or similar platforms)

Extensive hands-on experience with Auth0 platform architecture, configuration, and deployment patterns

Deep knowledge of identity standards (OIDC, SAML, OAuth 2.0, JWT)

Expertise in API security, authorization patterns, and microservices integration

Strong background in cloud-based identity platforms and SaaS solutions

Experience with identity governance and compliance frameworks (GDPR, HIPAA, SOX, PIPEDA)

Demonstrated experience designing and implementing automation solutions

Excellent stakeholder management skills across technical and business audiences

Nice-to-have

:

Experience in financial services or regulated industries (preferred)

Auth0 Certification or equivalent identity platform expertise

Thorough understanding of key players, market dynamics, and trends in identity management and financial services





Ability to keep abreast of emerging identity technologies and think strategically about business opportunities

Experience managing CIAM budgets greater than $10MM

Knowledge of identity governance, access management, and compliance frameworks

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

#TECHPJ

Job Skills

Cloud Identity, Decision Making, Detail-Oriented, Digital Identity, Identity Governance, Identity Management Systems, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Okta Identity Management, Performance Management (PM)

Additional Job Details

Address

16 YORK ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

TECHNOLOGY AND OPERATIONS

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-06-10

Application Deadline

2026-06-13

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a recent future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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