Director of Operations Belleville, ON

Full-time

On-site (with some flexibility for remote)

Milestone Bath™ Products is a fast-growing manufacturer of premium bath remodel solutions, serving dealers and contractors across North America.

The growth has created an opportunity for an experienced hands-on leader to help shape the future of the company at this critical stage of growth. The successful candidate will work closely with the Owner and will become the company's senior leader on-site.

Key Responsibilities Strategic Leadership Translate the company's vision and strategic goals into actionable business plans for all departments

Contribute to the long-term strategic planning and direction of the company

Oversee and evaluate the activities and operations of all key departments including production, warehouse, marketing and customer service

Operational Excellence & Efficiency Oversee production planning and scheduling in a light manufacturing environment to ensure productive output and timely delivery

Identify and implement process improvements across operations and customer service

Manage inventory, materials, and purchasing to maintain optimal stock levels

Ensure compliance with health and safety standards

Team Leadership Lead, mentor and develop a high-performing team across all departments

Foster a collaborative, innovative and results-driven work environment





Participate in hiring, performance management, and team development in conjunction with the Owner

Marketing & Dealer Engagement Provide oversight and leadership on core marketing and dealer engagement initiatives

Implement initiatives to improve dealer onboarding, communication, and overall customer experience

Support development of sales and marketing tools, resources, and processes

Collaborate with Ownership on initiatives to strengthen dealer relationships and drive growth

What we're looking for This key leadership role demands a strategic thinker with the proven ability to lead diverse teams, optimize processes and drive growth. We're looking for someone who:

Has successfully managed people and knows how to hold a team accountable without creating unnecessary conflict

Is entrepreneurial, practical and hands-on

Is comfortable in a small business environment

Is able to build trust with long-term employees

Can use business systems and is adept with technology

Why join Milestone Bath™ Products?

Base Salary: $90,000 – $120,000

Performance Bonus: Up to 20% based on business performance

Location: Belleville, ON (primarily on-site)

Some flexibility for remote work (up to ~25%)

Occasional travel (tradeshows, customer visits, U.S. operations)

📌 Director of Operations (Picton)
🏢 Milestone Bath Products
📍 Picton