Lead transformational change at Service Alberta as the Director of Tribunal Modernization in Edmonton. Focus on enhancing administrative services through effective integration and innovation. As a senior leader, you will oversee a multi-year modernization agenda aimed at improving accessibility, fairness, and operational efficiency within administrative tribunals.

This full-time role requires strategic direction and collaborative leadership to develop integrated policies and technology solutions. Your efforts will build confidence in administrative justice while advancing public-sector priorities through data-driven decisions. Key Responsibilities:

- Provide strategic oversight for tribunal modernization initiatives
- Drive process redesign and service enhancements




- Establish governance and performance metrics for success
- Collaborate with legal and technology experts
- Lead stakeholder engagement and change management efforts

Requirements:

- University degree in a relevant field
- Minimum six years of senior leadership experience
- Demonstrated success in leading complex change
- Experience fostering innovation and improvement
- Strong communication and negotiation skills

Shape a contemporary tribunal service model that emphasizes client-centered, digitally enabled outcomes.

📌 Director of Tribunal Modernization Edmonton
🏢 Socket.dev
📍 Edmonton