As you lead a multi‑disciplinary organization responsible for defining global standards, accelerating tech‑enabled circular services, and leveraging data to drive commercial viability across owned vertical channels, wholesale and experiences. You will partner directly with executive leadership across Supply Chain, Technology, Commercial, Finance and Brand to ensure circularity becomes a major growth driver and competitive differentiator for Arc’teryx, globally. This role is based out of our North Vancouver office and is open to a hybrid work schedule.

The global ReBIRD program focuses on an exceptional Guest experience at all Commercial touchpoints, inclusive of Guest Services, After Sales, Branded activations, and especially within our owned Vertical channels, Retail and eCommerce. The ReBIRD Global Capabilities organization powers the operational frameworks, digital tools, and analytics behind our care & repair service programs. Commercial - ReBIRD Director, ReBIRD Global Transformation & Capabilities Role As the Director, ReBIRD Global Transformation & Capabilities, you are the executive visionary and strategic leader shaping Arc’teryx’s 3‑5 year global circular service ecosystem.

You own the holistic engine that powers ReBIRD globally - unifying Service Capabilities and Operations, Product Ownership in Enterprise Technology, Data Analytics and Insights, together with cross‑functional Care & Repair Operations, into a seamless, end to end strategic function. You lead a multi‑disciplinary organization responsible for defining global standards, accelerating tech‑enabled circular services, and leveraging data to drive commercial viability across owned vertical channels, wholesale and experiences. You will partner directly with executive leadership across Supply Chain, Technology, Commercial,



Finance and Brand to ensure circularity becomes a major growth driver and competitive differentiator for Arc’teryx, globally.

Bridging the global strategy and regional delivery, ensuring local adaptability across all regions, while maintaining brand and operational consistency Establishing global audit pathways, quality metrics, and proficiency benchmarks to ensure operational excellence across all touchpoints Directing the digital product team responsible for building, scaling, and maintaining ReBIRD enterprise technology service stack, ensuring partnership and alignment across Supply Chain and Commercial teams Partnering with Technology senior executives, identifying a clear ReBIRD vision and business prioritization and sequencing roadmap to deliver leading ReBIRD service for our Guests and Front‑Line teams Leading the Data & Insights function to deliver analysis, forecasting, reporting, and impact metrics, across repair, service, experiences, trade‑in and resale Delivering executive dashboards that translate complex operational metrics into actionable business intelligence, with a holistic view of ReBIRD across functions and departments Partnering to deliver operational efficiency recommendations for reverse logistics and within back‑of‑house repair operations You have a Bachelor’s degree in Business Administration, Operations, or a related field You have 10-12+ years of progressive operational and strategic leadership experience in global vertical retail, technical apparel, consumer tech,



or high‑touch service environments You have 7+ years of direct people management experience, with a proven track record of leading multi‑disciplinary teams (ops, tech, data), building organizational strategy and developing others You have demonstrated experience in authoring 3-5 year corporate or departmental roadmaps and securing executive alignment You have knowledge of technical apparel construction, reverse logistics, circular business models and retail technology systems You have expert capability in commercial financial modeling, unit economics and data‑drive decision making frameworks You remain highly adaptable and adaptable when faced with ambiguity You inspire breakthrough thinking and continuous improvement The compensation range for this role is CAD$149,000 - CAD$195,000. We are committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Health & wellbeing – Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program (EAP).

Family support – Parental leave top‑up and a nesting period for new parents. Growth, community & gear – Professional development opportunities, Arc’teryx Academies (outdoor skill‑building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). *Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

Join us in creating positive change in ourselves, our communities, and the world.

📌 Director, ReBIRD Global Capabilities & Transformation (Vancouver)
🏢 Arc'teryx Equipment
📍 Vancouver