Job DescriptionReporting to the Head of Commercial & Alzheimer’s Disease, the Head of Sales is dedicated to driving the appropriate use of Biogen brands and services, improving the patient journey to care and customer satisfaction across the country, and ultimately growing Biogen Canada portfolio across all therapeutic areas and within all assigned sales territories. This role is responsible for leading, mentoring, and coaching the Partnership Account Lead (PAL) sales team to deliver successive and increasing levels of achievement in sales, customer service, and professional development. They will need to have a deep understanding of the pharmaceutical industry, with a proven track record in leading high performing teams and the ability to drive growth in both mature and new markets.

Additionally, the Head of Sales will be responsible for establishing and tracking appropriate sales metrics, incentive plans and key performance indicators for sales teams across different therapeutic areas. In addition to managing the sales force, this position requires close collaboration with cross‑functional partners (Marketing, Medical Affairs, Market Access, Business Intelligence & Operations) to gather customer insights, assess market trends, identify, prioritize and capitalize on the right partnership opportunities all relevant stakeholders.

Build and lead a high‑performing sales organization by attracting top talent, setting clear expectations and goals, fostering a culture of collaboration, accountability, and executional excellence. Manage talent through structured coaching, individual development plans, and ensure both team and individual growth, while adequately addressing low performance.

Define performance metrics and accountability frameworks for the sales force.

Develop solid relationships with key customers,



healthcare providers and all relevant internal and external stakeholders. Identify market trends, competitor activities and customer needs to refine sales strategies accordingly.

Develop and implement national and regional sales strategies aligned with overall business objectives. Grow the revenue of the Biogen portfolio in all accounts, territories and provinces, achieving relevant KPIs (sales targets, field force effectiveness measures, etc.). Define PAL teams’ annual goals, objectives, and sales cycle’s critical success factors, targets and Sales Incentive Compensation Plan (SICP).

Mobilize appropriate resources, collaborate with the cross‑functional head‑office team and field partners to develop and implement strategic account and provincial plans (SAP). Lead business analysis, diagnosis and account‑specific action planning, deploy corrective measures while tracking initiatives.

Provide input on sales forecasts and track key sales metrics to ensure performance aligns with company goals, including analysis and reporting of account performance and management of the allocated national sales activity budget.

Drive improvement in sales force execution and competitive capabilities. Actively contribute to franchise strategic and business plan and monthly operational reviews through a deep understanding of key customers/accounts dynamics and their evolving needs.





Work closely with all cross‑functional partners to ensure alignment of sales efforts with product launches, brand strategies and organizational objectives.

Perform business in compliance with relevant regulations, company policies and ethical standards.

Bachelor’s degree required; Master’s degree strongly preferred. Medical, pharmaceutical, science or business related degree preferred.

Experience: 5+ years as a people manager with a record of transforming team performance and/or structure; 7+ years in pharmaceutical/biotech sales; 3+ years in a head‑office environment with impact on field execution; demonstrated ability to leverage cross‑functional environments to achieve superior customer outcomes; Language: Fluent in English, both verbal and written. Proficiency in French is a strong asset.

customer‑centric mindset; superior territory management and analytical skills; proficiency with IVAs and digital tools.

willingness to travel more than 50%.

158,000 to $217,000, eligible for a discretionary sales bonus of 20%. Regular employees eligible for short‑term and long‑term incentives, including cash bonus and equity incentive opportunities. Comprehensive benefits include health care, retirement, paid time off, fully paid sabbatical after six years of service, Employee Stock Purchase Plan participation, education assistance, and more.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Please be cautious of scam recruitment offers claiming to be from Biogen. com" email account.

📌 Director, Sales Retail & E-Commerce (Toronto)
🏢 Biogen
📍 Toronto