Take charge of guest interactions with Gateway Casinos as a Guest Services Representative and Supervisor. Lead your team while delivering exceptional experiences for all visitors. As a pivotal team member at Gateway Casinos, you will take on both representative and supervisory duties.

This part time role involves mentoring staff, ensuring quality service, and maintaining hygiene standards. Your effective communication and leadership will create a welcoming environment for every guest. Key Responsibilities:

- Provide guidance to guest services representatives daily
- Coach employees on performance improvement
- Maintain standards for health and safety practices
- Facilitate open communication within the team
- Resolve guest concerns and conflicts efficiently Requirements:
- Two years of experience in hospitality
- Ability to lead and motivate staff members
- Strong multitasking and organizational skills
- Excellent customer interaction abilities
- Willingness to work flexible shifts, including weekends Enhance guest satisfaction through your dual role at Gateway Casinos; apply your leadership and customer service skills effectively.

📌 Dual Role: Guest Services Representative & Supervisor (Northeastern Ontario)
🏢 Gateway Casinos u0026 Entertainment
📍 Northeastern Ontario