Become an integral part of Edge Imaging as a Customer Support Agent, engaging with schools and families across Canada. Leverage your problem-solving skills in a vibrant work atmosphere focused on excellent customer care. You will serve as the liaison for incoming inquiries, addressing customer needs through effective communication channels.
Your focus will be on thorough order management and ensuring a seamless experience for each client. Edge Imaging fosters a culture of fun, accountability, and growth, valuing both employee and customer satisfaction. Key Responsibilities:
- Manage a significant volume of customer inquiries via calls and emails
- Resolve issues and inquiries promptly and effectively
- Perform accurate order and data entry duties
- Ensure professionalism in communications with school and parent clients
- Aim for rapid resolution rates to enhance service Requirements:
- Preferred experience in a call centre environment
- Excellent communication skills, both oral and written
- Basic computer literacy
- Ability to work well within a team structure
- Detail-oriented with solid problem-solving instincts Enhance your career at a company recognized for its commitment to employees and community at Edge Imaging in Burlington!