MCI in Sydney, NS is seeking an enthusiastic individual for an entry-level technical support role. Assist customers through inbound calls while troubleshooting and promoting services. This position involves diverse interactions with customers, helping them resolve technical issues effectively.

You will be trained on the necessary skills while handling customer queries and contributing to a positive service experience. Ideal candidates are motivated and eager to build relationships with customers. Key Responsibilities:

- Manage inbound and outbound customer calls
- Ensure effective problem resolution and service delivery
- Document call outcomes in company systems
- Consult databases for customer information as needed
- Participate in ongoing training and meetings Requirements:
- Must be 18 years of age minimum
- High school diploma or equivalent is needed
- Solid organizational and communication skills
- Typing speed of 20+ words per minute required
- Customer-oriented mindset essential Become an integral part of a supportive team at MCI, enhancing your technical skills while helping customers.

📌 Entry-Level Technical Support in Nova Scotia (Sydney)
🏢 MCI
📍 Sydney