04 Aug
|
ARCC CONSULTING
|
Surrey
04 Aug
ARCC CONSULTING
Surrey
Join a renowned financial services company as a Customer Service Consultant in Epsom, offering a balance of office and work from home. This role suits individuals eager to improve their customer service abilities through an engaging environment.
The Customer Service
Consultant will play a crucial role as the initial contact for potential customers, delivering detailed product information without engaging in sales. Previous experience in customer-facing roles is desirable but not mandatory, making this an excellent starting point for new graduates or those re-entering the workforce. Key Responsibilities:
- Develop a thorough understanding of products and services offered
- Respond to telephone inquiries swiftly and accurately
- Promote product knowledge while refraining from direct selling
- Distribute necessary documentation to customers
- Follow up on client inquiries and maintain communication Requirements:
- Experience in a telephone-based role is advantageous
- Consideration for fresh graduates and those returning to work
- Previous exposure to Financial Services, Banking, or Insurance is beneficial
- Competent in MS Office and good attention to detail
- Ability to thrive in a customer-focused environment Step into a fulfilling role focused on customer satisfaction and service excellence.
📌 Epsom Customer Service Consultant Role (Surrey)
🏢 ARCC CONSULTING
📍 Surrey