Executive, Cancer Rehabilitation Services (Temp)

Reporting to the Head of Operations, you will be responsible for providing operational and administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors.

This is a patient-centric role which requires focuse on front-facing client management (i.e. patient liaison, attendance tracking, billing, financial counselling, administering of clinical surveys and related patient matters).

Responsibilities:

Client Management:

Handle patient enquiries and front-office services across multiple communication channels.

Coordinate client admissions, referrals, registration, financial counselling, and maintenance of client records.

Arrange for clients’ assessments, appointments for therapy and where required – application of transport for eligible clients

Schedule patient assessments, therapy appointments, and transport arrangements where applicable.

Process billing, payments, referrals, and required data submissions for operational and funding purposes.

Handle client or caregiver feedback on non-clinical matters and satisfaction surveys.

Manage procurement processes, including purchase requests, purchase orders, invoice verification, vendor coordination, and payment processing.

Coordinate with vendors on the supply, maintenance, and servicing of equipment and medical supplies.

General Reporting & Administration:

Prepare and submit monthly claims, operational reports, statistics, and other required data to relevant agencies.

Support ad hoc reporting and data analysis as required.

Support end-user level administration of IT systems, applications used for operations,



MOH and AIC portals (BRIGHT & ILTC), CPF Board MediClaim portal (NPHC), LEAP, Rehab masterlist maintenance

Maintain operational records, databases, and documentation, including Standard Operating Procedures.

Process staff and locum claims and provide administrative support for departmental operations.

Coordinate volunteer and donation administration and support other administrative duties as assigned.

Job Requirements:

Relevant Diploma in Administration, Healthcare or a related discipline or at least 2 years’ experience in a similar function.

Proficient in Microsoft tools with ability to prepare and maintain reports with data accuracy.

Able to perform accurate billings and collection.

Service-oriented with a skilled and empathetic approach. Comfortable with front facing role with good in customer management, especially with difficult customers.

Familiarity with healthcare operations, client administration, and medical confidentiality requirements.

Knowledge of government healthcare funding schemes and healthcare portals (e.g. ILTC, BRIGHT, MediClaim) is an advantage.

Understanding of procurement and financial administration processes.

Good interpersonal and customer service skills with a patient-centric approach.

Positive team player with a willingness to support operational needs.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

Sign in to start saving jobs in your profile.

Don’t have a Jora account? Register with:

Do you want to receive recommendations for similar jobs?

📌 Executive, Cancer Rehabilitation Services (Temp) (Outram)
🏢 Singapore Cancer Society
📍 Outram