Health & Wellness Clinic | 20-32 Hours per Week | Medical Office Experience Required

We are seeking a motivated, friendly, and detail-oriented Front Desk & Marketing Coordinator to join our busy health and wellness clinic. This part-time/full-time position (20- 32 hours per week) is ideal for a bilingual professional fluent in Farsi and English with experience or interest in a Canadian health clinic or medical office, strong computer skills, and an interest in marketing and social media management.

Position Overview The Front Desk & Marketing Coordinator is the first point of contact for patients and plays a key role in clinic operations, patient communication, scheduling, and marketing promotion. This role combines medical office administration, customer service, and digital marketing support to help grow the clinic and provide an excellent patient experience.

Key Responsibilities for Front Desk / Medical Office Administration

- Greet and assist patients professionally and warmly
- Manage appointment booking, scheduling, confirmations, cancellations, and follow-ups
- Handle phone calls, emails, texts, and in-person communication in Farsi and English
- Process payments, direct billing, and front desk transactions
- Maintain accurate patient records and clinic documentation
- Coordinate daily clinic operations and support practitioners
- Ensure smooth patient flow and high customer satisfaction

Marketing & Social Media

- Manage and grow clinic social media accounts (Instagram, Facebook, etc.)
- Create, post, and schedule content related to health, wellness, and clinic services
- Promote clinic services, programs, promotions, and events
- Respond to online inquiries and engage with potential and existing clients
- Assist with local marketing, referrals, and in-clinic promotions
- Support brand awareness and patient acquisition efforts

Qualifications & Requirements

- Fluent in Farsi and English (spoken and written) – required
- Previous experience in a Canadian health clinic, medical office, or wellness clinic – is helpful.




- Robust customer service, communication, and interpersonal skills
- Experience with clinic booking software / EMR systems (Jane App is an asset)
- Knowledge of marketing, social media, and customer engagement
- Ability to attract, interact with, and retain patients
- Highly organized, reliable, and able to multitask
- Post-secondary education preferred
- Canadian work experience required

Computer Skills

- Proficient in Microsoft Office (Word, Excel, Outlook)
- Comfortable using medical office software and appointment booking systems
- Experience with email platforms, online scheduling, and digital communication tools
- Familiarity with social media platforms and content posting
- Ability to quickly learn new systems and troubleshoot basic issues
- Confident working with computers in a fast-paced front desk environment

Position Details

- Job Type: Part-Time with potential turning to Full-Time
- Hours: 20–32 hours per week
- Schedule: Flexible (weekday availability required; some evenings preferred)
- Location: On-site at a health and wellness clinic

Why Join Us?

- Friendly, supportive, and professional team
- Flexible part-time hours
- Opportunity to combine front desk, marketing, and social media skills
- Work in a positive healthcare and wellness environment
- Opportunity for long-term growth and skill development

How to Apply If you are a bilingual (Farsi/English) front desk professional with health clinic experience, strong computer skills, and an interest in marketing and social media, we would love to hear from you.

Apply now on Indeed with your resume and a brief cover letter.

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Keywords

Front Desk Receptionist, Medical Office Assistant, Health Clinic Front Desk, Bilingual Farsi English, Medical Receptionist Part Time, Wellness Clinic Jobs, Clinic Administrator, Booking and Scheduling, Jane App, Healthcare Customer Service, Social Media Marketing Assistant, Health and Wellness Marketing, Canadian Medical Office Experience

Job Types: Full-time, Part-time

Pay: $19.00-$25.00 per hour

Benefits

- Company events
- On-site parking

Work Location: In person

📌 Front Desk & Marketing Coordinator (Bilingual Farsi/English) – Part-Time (Coquitlam)
🏢 Rene Health Clinic
📍 Coquitlam