Are you ready to lead a team in a high-energy, fast-paced sports and entertainment environment?

We are seeking a dynamic, organized Shift Supervisor to oversee our food and beverage concessions, premium suites, or dining areas during major events. In this role, you will lead front-line associates, manage inventory, ensure flawless food safety, and deliver a world-class fan experience.

Key Responsibilities

- Supervise and motivate frontline associates during live game-day operations.
- Coordinate station setups, associate assignments geared to event schedules.
- Train and coach team members on speed of service, upselling, and point-of-sale (POS) systems.
- Resolve fan complaints quickly and professionally to maintain a positive arena atmosphere.
- Manage opening and closing procedures for assigned concession stands, bars, or premium suites.
- Reconcile cash drawers, process card payments, and verify inventory counts before and after event shifts.
- Monitor stock levels before, mid-event, and after to be sure there is rapid replacement.
- Maximize sales by ensuring all menu items are correctly priced, displayed, and prepared
- Enforce strict food safety and sanitation guidelines in compliance with HACCP, local health regulations, all Compass policies, and ensure all logs are filled out correctly.
- Maintain pristine cleanliness across all service areas, and condiment stations.
- Ensure responsible alcohol service by verifying ID’s and using your Smart Serve.

The hourly wage rate for this position is $22. Final compensation will be determined based on relevant skills,



experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe,



while helping to keep our guests safe.
- Health Perks. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.

📌 Front of House Manager Part Time at Peterborough Memorial Center
🏢 Compass Group Canada
📍 Peterborough