Deliver exceptional service as a Front Office Guest Relations Executive. Ensure guest satisfaction with seamless arrivals, productive check-ins, and thoughtful attention to inquiries and feedback. In this role, you will manage guest interactions and front office operations, working closely with the Housekeeping and Engineering departments to maintain high service standards.

You will handle reservations, process payments, and support smooth daily operations while fostering positive relationships with guests. Key Responsibilities:

- Welcome guests warmly upon arrival
- Manage check-in and check-out efficiently
- Handle inquiries and feedback promptly
- Operate the Property Management System accurately
- Maintain a clean and organized lobby area Requirements:
- Diploma in Hospitality or related field
- Previous hotel experience preferred
- Proficiency in Property Management Systems
- Strong communication and customer service skills
- Ability to multitask in a busy environment Embrace the opportunity to enhance guest experiences through attentive service and meticulous front office management.

📌 Front Office Guest Relations Executive (Outram)
🏢 JL Asia Resources
📍 Outram