Become the face of Coast Capital in Coquitlam as a Full-Time Member Services Representative. Engage with members through financial advice while providing exceptional customer service in a supportive environment. In the agile Coquitlam branch, you will play a vital role as a Member Services Representative.
This full-time role centers on actively listening to members, building relationships, and identifying service opportunities. Your focus will be on educating clients about digital banking channels and ensuring a positive member experience through proactive problem-solving. Key Responsibilities:
- Greet members with a friendly demeanor and provide initial services
- Proactively identify opportunities for member financial needs
- Educate members on online and mobile banking tools
- Collaborate with team members to enhance service delivery
- Monitor for any suspicious transactions or counterfeit money Requirements:
- Strong verbal communication skills in English
- High empathy and problem-solving abilities
- Motivated to learn and adapt in financial services
- Experience in customer service preferred
- Understanding of financial well-being practices Utilize your customer service skills and financial knowledge to empower members at Coast Capital in Coquitlam.
📌 Full-Time Member Services Representative Coquitlam
🏢 Coast Capital Savings
📍 Coquitlam
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